Security & Vulnerability Disclosure
How security issues are reported and how Smart Kilowatts communicates device and service security updates.
Reporting
Security reports should be sent through the published security or support contact. Include impact, affected device/service, reproduction steps, and logs without exposing other users' data.
Security updates
Smart Kilowatts provides security updates for supported connected products, firmware, and cloud integrations during the stated support period for the product or subscription. Users will be notified when an update is required to keep device control safe.
Restrictions
Do not access another user's data, disrupt service, attack devices you do not own, or publicly disclose exploitable details before Smart Kilowatts has a reasonable chance to fix the issue.